We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 2 reasons:

  firstly, to process your order and secondly, to improve our customer service to you.

We may e-mail you in the future but offer an automated 'Opt Out' system.

We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes:

  your name
   address
   phone number
   email address

We do NOT hold credit/debit card details.

Our fully integrated checkout keeps your details secure over an SSL connection between your computer and our servers throughout the payment process.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy, the law and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us at privacy@springwave.co.uk .